How much does it cost?

Pricing varies by channel, message volumes, and integrations. We recommend a discovery call so we can propose a tailored plan.

What’s the difference between WhatsApp Business App and WhatsApp Business API?

The App is single-user, smartphone-only. The API (via Chat ON Desk) supports multi-agent inboxes, high-volume broadcasts, automation, and integrations.

How long does WhatsApp Display Name approval take?

Typically 1–3 business days after submitting your Display Name Certificate.

Do I need to host any infrastructure?

No—Chat ON Desk is fully managed. You only need to point your webhooks to our endpoints.

Can I use my existing CRM or helpdesk?

Yes—our out-of-the-box connectors cover Shopify, Magento, Bitrix24, Zoho, HubSpot, and more. We also provide SDKs and webhooks for custom integrations.

How many messages can I send from WhatsApp Business API?

The phone number tier of your WhatsApp API account will determine your messaging limit. There are five tiers: • Unverified Trial Tier: 50 unique Contacts/day • Tier 1: 1K unique Contacts/day • Tier 2: 10K unique Contacts/day • Tier 3: 100K unique Contacts/day • Tier 4: Unlimited unique Contacts/day Note: Messaging limits apply only to business-initiated messages (Message Templates).

Is it mandatory for customers to opt-in to receive WhatsApp messages?

Yes. WhatsApp requires businesses to obtain opt-ins from customers before sending Message Templates. Opt-ins can be collected on or off WhatsApp (e.g., IVR, website forms, WhatsApp Ads, links, QR codes, or customer-initiated chats).

What languages do you support?

All Unicode languages—including RTL scripts (Arabic, Hebrew), Indic scripts (Hindi, Tamil), and CJK languages.

How is pricing calculated?

You pay per message template approval and per incremental message. Volume discounts apply after 10,000+ messages/month.

What analytics are available?

Delivery, open, click-through rates; message funnel drop-offs; agent performance dashboards.

What are session messages?

Session Messaging allows replies to customer messages within 24 hours. No approval is needed for session messages as long as they follow WhatsApp's Business and Commerce policies.

What are template based messages?

Message Templates are pre-approved messages used to re-engage customers outside the 24-hour Session Messaging window. These must comply with WhatsApp Business and Commerce policies.

How many phone numbers can I associate with my WhatsApp Business Account?

Each WABA can have up to 25 phone numbers depending on the phone number tier. Each Chat ON Desk account supports one number.

Talk to Sales: +91 9555-396-396

For Support: +91 80-1055-1055

Chatbot Services in India — Premier Chatbot Company in Noida

Chat ON Desk is a leading chatbot company in Noida offering end-to-end chatbot services in India. From WhatsApp business automation and AI chatbots to website and omnichannel conversational platforms, we help businesses reduce costs, scale support, and convert visitors into customers — fast.

Boost Sales & Automate Customer Support

Our Core Services

We provide a full suite of chatbot services in India tailored for growth and ROI.

WhatsApp Chatbots & Verified WhatsApp Business Solutions : End-to-end WhatsApp automation (message templates, notifications, order updates). Two-way conversational flows, payment links, quick replies, and rich media support.
AI-Powered Chatbots : Natural Language Understanding (NLU) and intent-based routing. Integration with large language models (LLMs) for contextual conversations. Continuous learning: monitor, refine, and retrain intents for accuracy.
Website & Live Chatbots : Lead-capture bots, quiz-style qualification flows, appointment booking, and exit-intent engagement. Smooth handover to live agents with context and conversation history.
Messenger, Instagram & Multi-Channel Bots : Facebook Messenger bots, Instagram DM automation, and omnichannel workflows. Centralized inbox for agents to manage conversations across channels.
Voice Bots & IVR Automation : Conversational voice assistants and smart IVR systems that reduce agent load and increase call containment.
Integration Services : CRM (Zoho, Salesforce, HubSpot), ERP, ticketing (Zendesk), payment gateways, and custom APIs. Secure data handling and enterprise-grade authentication.
Custom Bot Development & Managed Services :Turnkey build, deployment, and managed monitoring. SLA-backed support, analytics, and continuous optimization services.
Flexible, fast reporting: On your bike mate cobblers I don't want no agro bleeding crikey

Features That Drive Results

Powerful WhatsApp marketing features designed to boost engagement, conversions, and customer loyalty.

24/7 Customer Service

Always-on support that reduces response times and boosts satisfaction.

Smart Lead Automation

Smart bots capture, qualify, and route high-potential leads instantly.

Task Automation

Simplify order tracking, FAQs, scheduling, and routine workflows.

Multilingual Support

Communicate in Hindi, English, and regional languages for wider reach.

Interactive Automation

Share images, PDFs, payment links, and interactive forms seamlessly.

Analytics & Insights

Track customer journeys with real-time conversation and funnel analytics.

Security & Compliance

Ensure encrypted, policy-compliant, and privacy-first chatbot experiences.

CRM & API Integrations

Connect chatbots with CRMs and tools for smooth, automated operations.

Why Choose Chat ON Desk — Top Chatbot Company in Noida

Empowering businesses with smart, secure, and scalable chatbot solutions tailored for every industry.

Headquartered in Noida, we combine the advantage of local understanding with the capability to serve clients across India. Our team ensures personalized attention while managing projects at a national scale.

We have successfully implemented chatbot solutions for industries like e-commerce, healthcare, finance, and education.Our AI chatbots have enhanced customer engagement and automated workflows for leading Indian businesses.

From initial strategy and UX design to integration, training, and ongoing support, we cover all aspects.
Our holistic approach ensures your chatbot solution aligns perfectly with business goals.
We stay with you throughout the journey to maximize ROI and operational efficiency.

We offer clear, upfront pricing with no hidden costs, so you can plan confidently.
Our MVP chatbots can be deployed in just a few weeks, enabling rapid testing and feedback.
Scale your solution effortlessly as your business grows and requirements expand.

Data protection and regulatory compliance are central to our solutions for Indian businesses.
We implement secure architecture to safeguard sensitive customer and business information.

Our Process

A simple, step-by-step approach to plan, launch, and scale your WhatsApp marketing success

Discovery & Strategy

We audit your customer journey, identify automation opportunities, and set KPIs (response time, containment rate, lead conversion).

Conversational Design

UX-first conversational flows, tone guidelines, fallback strategies, and multilingual variations.

Build & Integrate

We implement bots on WhatsApp, web, Messenger, or voice, and connect them to your CRM, ERP, payment gateways, and analytics.

Train & QA

Rigorous NLU training, test cases, and UAT with your team.

Launch & Monitor

Go live with dashboards, real-time monitoring, and rollback safe-guards.

Optimize & Scale

Monthly reports, conversation insights, A/B testing of flows, and iterative improvements.

Industries We Serve

At Chat ON Desk, we design intelligent chatbot solutions that fit the needs of every industry. From automating customer support to driving sales through personalized interactions, our AI-driven chatbots are transforming how businesses communicate across India and beyond.

E-commerce & Retail

Enhance shopping experiences with real-time product recommendations, order tracking, and instant customer support. Our eCommerce chatbots increase conversions, reduce cart abandonment, and build stronger brand loyalty.

Hospitality & Travel

Automate booking confirmations, itinerary updates, and 24/7 guest assistance. Chatbots simplify travel inquiries, provide instant support, and ensure guests receive a seamless journey from booking to checkout.

Healthcare

Empower patients with appointment scheduling, prescription reminders, and real-time health assistance. Our healthcare chatbots help reduce administrative tasks and improve patient satisfaction.

Real Estate

Automate student onboarding, course guidance, and inquiry handling. Educational institutions use our chatbots to manage admissions, share course updates, and deliver interactive learning experiences.

Team Collaboration & Approvals

Assist property buyers and tenants with instant listings, site visit scheduling, and document verification. Our real estate chatbots convert website visitors into verified leads faster than ever.

Telecom & IT

Enhance customer retention with AI-powered support chatbots that manage queries, troubleshoot issues, and guide users to the right plans — instantly and accurately.

The Chat ON Desk Advantage

Partnering with Chat ON Desk for your WhatsApp Business needs means gaining a strategic advantage

Increased Customer Engagement

Reach your customers where they spend most of their time, fostering direct and personal communication.

Enhanced Customer Satisfaction

Provide instant support, timely updates, and personalized interactions, leading to happier and more loyal customers.

Boosted Sales & Revenue

Drive conversions through targeted marketing campaigns, abandoned cart recovery, and seamless conversational commerce.

Streamlined Operations

Automate repetitive tasks, reduce manual effort, and free up your team to focus on high-value activities.

Data-Driven Insights

Gain valuable analytics on message performance, customer behavior, and campaign effectiveness to continuously optimize your strategies.

Compliance & Security

As a Meta Partner, we ensure all implementations adhere to Meta’s strict policies and data security standards, protecting your business and your customers.

FAQs

Everything You Need to Know About Using Chat ON Desk with WhatsApp

What is a chatbot and why do I need one?

A chatbot automates conversations with customers using scripts or AI. It reduces response times, pre-qualifies leads, automates repetitive tasks, and improves customer experience.

Do you build WhatsApp chatbots?

Yes — we design, integrate, and deploy verified WhatsApp Business solutions, including message templates and conversational flows.

How long does it take to deploy a chatbot?

Typical MVPs launch in 2–6 weeks depending on integrations and complexity.

Can the chatbot handle payments and transactions?

Yes — we integrate secure payment links and supported payment gateways (Paytm, Razorpay, Stripe where applicable).

Will the bot support Hindi and other regional languages?

Absolutely — our bots support Hindi and major Indian regional languages with localized conversation design.

How do you measure success?

We track containment rate, response time, lead-to-sale conversion, CSAT, and cost-per-resolution to measure ROI.

Privacy & Compliance Built In

Data Protection You Can Rely On