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Recruitment
Hire Faster with WhatsApp for Recruitment
Mess up candidate sourcing and hiring communications with Chat ON Desk. Use WhatsApp to reach candidates where they reply fastest— basically automate outreach, interview timing, follow up reminders and offer letters, then onboarding too. All while keeping records and compliance in one shared inbox, so nothing gets lost or you know, sent twice.
Experience Smart Communication
Recruitment challenges we solve
- We see low response rates to the job ads, and follow up is kind of slow with the candidates too.
- It takes too much time to set up interviews, and sometimes there are no-shows or they just don’t show up.
- Then the candidate experience gets a bit rough around the offer and onboarding, like it feels disjointed.
- Communication ends up split between email, SMS, and chat, there is not one clear thread.
- And worst of all, there is no solid audit trail for consent and for candidate messages, records get a little fuzzy, and that makes it harder to prove what was agreed.
A unified WhatsApp-first hiring workflow
Chat ON Desk kind of centralizes WhatsApp, SMS and email into a secure inbox , for doctors, patient coordinators and admin staff. It helps automate the follow up reminders , share pre-procedure instructions, enable teleconsultation links, capture consent, and maintain an auditable log of patient communications, so everything stays traceable. At the same time it protects patient privacy and supports compliance with local rules and regulations, which is pretty important.
Features built for hiring & talent teams
How teams use Chat ON Desk for hiring
Real scenarios, real impact.
Sourcing Outreach
The sourcing team runs a kind of targeted campaign to past applicants as well as LinkedIn prospects, and they’re seeing a 30% reply rate via WhatsApp, compared to 8% on email. Not bad overall, honestly.
Screening Bot
A pre-screening bot does a quick check of the main eligibility criteria, it then figures out the most suitable candidates, and auto flags them for recruiters. This kind of thing helps hiring teams cut down on the manual screening part, saves a bunch of valuable hours each week, and lets everyone concentrate on faster recruitment decisions, rather than dragging things out.
Interview Booking
Candidates can pick their preferred interview slot straight from the chat. After that, the confirmation goes out instantly, and calendar invitations are generated automatically, so things are a bit easier. It sort of simplifies the whole scheduling part, cuts down on coordination efforts and it also helps make sure the interview booking experience stays smooth and steady.
Reminders
Automated reminders helps reduce interview no-shows by up to 50% , and the quick rescheduling options keeps candidates flowing through the hiring pipeline. This also improves scheduling efficiency , minimizes delays, cuts down the manual follow ups, and gives everyone a smoother recruitment experience.
New-hire Onboarding
New employees get onboarding checklists, join-day instructions, and first week schedules through automated workflows. This kind of arrangement helps them get ready in advance, boosts first-day readiness, cuts down on confusion, and makes the whole switchover into their new roles feel smoother, like a gentler transition, overall.
Candidate message templates
Ready to use templates
Hi {name} , this is {recruiter} from {company} . Um we have a n opening for {role} that seems a really decent match for your profile. Could I send a quick job brief and just check your curiosity about it? Please reply YES to learn more.
Thx! A few quick questions, like 1) what’s your current notice period? 2) what’s your current and expected CTC ? 3) Are you okay to join right away? Reply with only numbers.
Great— please pick a slot: [link to calendar]. Choose a time, and we’ll send confirmation + the Zoom link. If you need to move it around, reply RESHEDULE to change it.
Just a quick reminder, your interview for {role} at {company} is set on {date} at {time}. If you want to change it , reply CANCEL to reschedule or HELP for help.
Hey {name}! Congrats, we’ve sent your offer letter here: [secure link] , it’s there for you to take a look. Please review it and sign online ok? Reply with ACCEPT to move forward or ASK if you have any questions.
Welcome to {company} , {name}! Your joining date is {date} . Please upload your ID and PAN through this page: [secure link]. If you have any questions, just reply HELP.
Share a quick use-case — we’ll draft a WhatsApp flow for your Recuritment Process
Featured Insight
Deep dive into the core features
FAQs
Everything You Need to Know About Using Chat ON Desk
Yeah, we sync up candidate status, the notes and interview times with the big ATS platforms through APIs and webhooks. Sometimes it is a bit of a streamline thing, but the gist is, it just happens in the background.
Yes, when candidates have given consent, or when you use opt-in channels. We recommend capturing consent, and making sure the opt-out option is clear, so it is all right and not confusing.
Try using targeted, personalized templates , plus frequency limits, and add clear opt-out options. Also keep an eye on your response metrics, so you can tune the outreach over time. Maybe like to monitor how people react and then adjust, ok?
Yeah so our shared inbox lets a few people work on the same queue, with assignment rules, different roles, and SLAs in place all together.
With integration yes, replies and relevant data can be sent back to the ATS automatically, like really push it through.
Yeah, Chat ON Desk can auto send those interview invitations, plus reminders, and then the follow up notes to candidates through WhatsApp. It kinda handles it for you, so you do not have to do each message manually, every time.
Yes, recruiters can send the approved WhatsApp template messages to a whole bunch of candidates at once, while still staying compliant, and you know, in a controlled way.
Yeah, Chat ON Desk is all about delivery checks, read receipts, and response tracking. This helps recruiters measure candidate engagement , like, more clearly.
Yes, Chat ON Desk follows those industry standard security practices to actually protect the candidate info and communication records, you know, in a solid way.
Yes, those automated reminders, confirmations, and the real time chats through WhatsApp really helps to boost attendance rates and cut down on the no shows, in a more smooth way, though sometimes it feels a bit redundant.
Revolutionize Customer Engagement With Chat ON Desk
Powerful Tools to Connect, Convert, and Support—Without the Chaos.
Improve Customer Satisfaction
Support your customer’s favorite app , and get your CSAT scores up a bit too.
Personalize Marketing
Help your customers get a better experience with personalized offers, and messages that build a stronger rapport, and encourage repeat business.
Automate sales & support
Get an intelligent chat bot with ready ecommerce templates, to kind of automate sales & support , and make the whole thing run smoother.
One Customer One Thread
Get every message in one thread, from all channels ,so you don’t have to hunt around on different platforms.
No Code Implementation
Install our Shopify app,so you can just not worry about integrating APIs and keep your mind on other areas of your business. It’s kind of smoother this way, you know, no need to fuss with the tech bits.
Contextual Communication
Keep an agent looping when it is needed, but don't drop the context of the talk we are having—like, stay in the same thread, even if it goes back and forth.