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Connect with Customers on
WhatsApp directly from Kommo
- Reach 1000s Of Opted-In Users
- Collaborate With Team Members Via Our Shared Team Inbox
- Send messages directly from Bitrix Dashboard
- Send Custom messages to all your Kommo Contacts or Segments
- Automate Notifications in Kommo
Connect your Kommo account with WhatsApp
Personalised Messaging
Personalise your messages with variables like name, salutation, etc to give a personal touch to your conversation.
Message Scheduling
You can now schedule campaigns for a later date and time, no need of any technical configuration.
Welcome Messages
Send a welcome message when a new lead is added to your Bitrix CRM.
Automated Notifications
No need to send manual messages everytime, we can automate all your notifications.
Workflow Integration
Integrate seamlessly with Bitrix Automations and Triggers and build your custom logic for notification trigger.
Notifications to Admin
You can notify admin or any other staff member when a deal is closed, or lead is converted.
Drive Business Growth using Conversational AI
Improve Customer Satisfaction
Provide support on your customer’s favorite app, and improve your CSAT scores.
Personalize Marketing
Give your customers a better experience with personalized offers and messages that build a better rapport and repeat business.
Automate sales & support
Get an intelligent chatbot with pre-made ecommerce templates to automate sales & support.
One Customer One Thread
Get all messages in a single thread from all channels, so that you do not have to search at different platforms.
No Code Implementation
Install our Bitrix App, so that you do not have to worry about integrating API's, and you can focus on other areas of your business.
Contextual Communication
Loop in an agent when required without losing the context of the conversation.
FAQs
Everything You Need to Know About Using Chat ON Desk with Shopify
Kommo WhatsApp Integration connects your WhatsApp Business account with Kommo CRM, allowing you to manage customer conversations directly from the CRM dashboard.
Yes, you can send and receive WhatsApp messages directly within Kommo without switching between platforms.
Yes, you can personalize messages using customer details such as name, company, and other CRM variables.
Absolutely. You can schedule campaigns for a future date and time without any technical setup.
Yes, you can automate notifications for leads, deals, appointments, order updates, and more.
Yes, automatic welcome messages can be triggered whenever a new lead is added to Kommo CRM.
Yes, team members can collaborate through a shared inbox and manage customer conversations together.
Yes, you can send bulk WhatsApp messages to opted-in contacts, lists, or customer segments.
No, the integration is designed for easy setup and does not require coding or API development.
Yes, you can connect WhatsApp messaging with Kommo workflows, automations, and triggers.
Yes, all customer interactions are stored in a single thread, making it easy to track communication history.
Yes, automated alerts can be sent to admins or staff members when deals are won, lost, or updated.
Yes, customers can communicate through WhatsApp while agents manage conversations efficiently from Kommo.
Yes, AI-powered chatbots can automate responses, lead qualification, support queries, and routine tasks.
Yes, businesses of all sizes can use the integration to streamline communication, automate workflows, and improve customer engagement.