How to verify your business
- Provide your business’s details, including the legal business name, address, phone number and website.
Note: Make sure that the details you submit exactly match the details of your legal business entity. Also make sure that your business’s website loads and is HTTPS compliant. - Confirm your business’s details.
If no matching record is found, upload supporting documents, such as a business licence or articles of incorporation, to confirm the details you entered. - Choose a method to confirm your connection.
A confirmation code will be sent if you choose email, phone, text message or WhatsApp. To confirm via domain verification, follow these steps. - Email (The domain of your business email address must match the domain of your website.)
- Phone number
- Text message
- WhatsApp message
- Domain verification (You must have admin access to your site’s web host or DNS provider.)
- When you’ve finished, click Done.
What are the documents required for business verification
Accepted document types
- Certificate/Articles of incorporation
- Business registration or licence document
- Government-issued business tax document: This could include a tax certificate. Self-filed tax documents are not accepted.
- Business bank statement
- Utility bill: A utility bill is only accepted for Business address and Phone number. The legal business name must be on the utility bill. A utility bill is not an acceptable document for legal business name verification
How long does it take for verification documents submission
FAQs
It’s a process where Meta (Facebook) verifies your business details to ensure authenticity before granting WhatsApp API access.
It builds trust, prevents misuse, and allows you to use advanced features like template messages and the green tick badge.
Typically, 24–48 hours, but in some cases it may take up to 7 business days.
You’ll need government-issued business registration proof, GST certificate, utility bills, or any official document showing your legal entity.
No, verification is only for registered businesses with proper documents. Individuals can use the WhatsApp Business App but without verification.
No, you must submit a separate request for green tick verification after completing business verification.
You’ll receive a rejection reason. Correct the errors (like mismatched documents or incomplete details) and resubmit your request.
Conclusion
Verifying your business on WhatsApp is crucial for building customer trust and unlocking advanced features. By completing the WhatsApp Business verification process, you ensure smoother communication, better brand recognition, and increased customer engagement. If you’re ready to grow your business with WhatsApp, start the verification process today and set your brand apart with an official presence.