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Automate WhatsApp messages, alerts, and notifications using Chat ON Desk WhatsApp Business API + Make.com workflows. No coding required.
Make.com (formerly Integromat) allows businesses to connect their apps and automate workflows visually. With Chat ON Desk’s official WhatsApp Business API, you can now trigger real-time WhatsApp messages directly from Make.com scenarios.
Whether you want to send order updates, payment reminders, lead follow-ups, or marketing campaigns—our integration makes WhatsApp automation simple, scalable, and reliable.
Features of Chat ON Desk WhatsApp + Make.com Integration
How to Connect WhatsApp with Make.com
Create a Chat ON Desk WhatsApp Business API account.
In Make.com, select our Chat ON Desk Connector.
Authorise with your Chat ON Desk credentials.
Build your workflow (e.g., “New Order in Shopify → Send WhatsApp Notification”).
Test & activate automation.
You can now send real-time WhatsApp messages from 1000+ apps supported by Make.com.
Real scenarios, real impact.
Cart recovery, shipping updates, COD confirmations.
Appointment reminders, prescription alerts.
Payment reminders, KYC updates, loan status.
Lead follow-up, trial expiry, onboarding flows.
Auto-assign WhatsApp chats to agents.
Why Choose Chat ON Desk for WhatsApp Make.com Integration?
First Indian Meta Partner with INR billing.
15+ Channel Integrations (WhatsApp, SMS, Email, Telegram, etc.).
Enterprise-Grade Reliability – Scalable, secure, 99.9% uptime. interactions together in one place.
Enjoy transparent local pricing along with GST-compliant invoices, making billing and accounting simple, hassle-free, and fully aligned with regulatory requirements.
Proven Success – Trusted by 5000+ businesses in India & worldwide.
Automatically send a Slack message whenever a new row is added to your Google Sheet.
Use this ScenarioEvery time you get a Gmail with an attachment, save it directly to your Dropbox folder.
Use this ScenarioWhen a new order is placed in your WooCommerce store, send an SMS notification instantly.
Use this ScenarioFAQs on WhatsApp Make.com Integration
Yes, with Chat ON Desk’s WhatsApp API, you can connect WhatsApp directly inside Make.com workflows—no coding required.
Yes, Chat ON Desk is a Meta Badged Partner, so you get 100% compliant WhatsApp messaging.
Yes, you need a verified WhatsApp Business Account (WABA). We’ll help you get approved.
Yes, you can send both transactional alerts and bulk marketing campaigns via Make.com.
Over 2500+ apps including Shopify, WooCommerce, Bitrix24, Zoho, HubSpot, Gmail, Google Sheets, and CRMs.
Discover how we're making a difference
Since integrating Chat ON Desk with Zapier, we’ve automated our order updates and reduced manual work by 80%!
Our sales team now gets WhatsApp alerts for every lead — response time has improved dramatically.
Powerful Tools to Connect, Convert, and Support—Without the Chaos.
Provide support on your customer’s favorite app, and improve your CSAT scores.
Give your customers a better experience with personalized offers and messages that build a better rapport and repeat business.
Get an intelligent chatbot with pre-made ecommerce templates to automate sales & support.
Get all messages in a single thread from all channels, so that you do not have to search at different platforms.
Install our Shopify App, so that you do not have to worry about integrating API's, and you can focus on other areas of your business.
Loop in an agent when required without losing the context of the conversation.
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