WhatsApp is one of the most popular messaging apps in the world, with over 2 billion users. Businesses have started to leverage this platform to communicate with their customers more effectively. One way to enhance customer experience and streamline operations is by sending automatic order confirmations and updates on WhatsApp.

There are several benefits to sending automatic order confirmations and updates on WhatsApp. Firstly, it provides customers with instant confirmation of their order, reducing the need for them to check their email or log into a website to track their order. This can improve the overall customer experience and increase customer satisfaction. Additionally, sending updates on WhatsApp can help businesses reduce customer inquiries and support requests, as customers are kept informed every step of the way.