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Real estate
Convert Property Enquiries Faster with WhatsApp for Real Estate
Reach buyers and tenants on the channel they use most. Chat ON Desk helps developers, brokers and property managers in India capture leads from portals, schedule site visits, run virtual tours, send payment links and automate follow-ups — all from one shared inbox.
Experience Smart Communication
Why WhatsApp is ideal for property teams
- Buyers respond faster to WhatsApp than email — ideal for high-intent leads.
- Send rich media (images, floorplans, virtual tours) instantly in conversation.
- Automate booking of site visits and reduce no-shows with reminders.
- Consolidate messages from property portals, website, and social into one platform.
What Chat ON Desk does for real estate teams
- Capture, qualify and route property leads automatically.
- Show property catalogs & floorplans on WhatsApp with quick replies.
- Schedule and confirm site visits with calendar sync to prevent double-booking.
- Run virtual tours and share video walkthroughs or 3D links.
- Send secure payment/booking links and collect receipts.
- Keep a searchable, auditable record of all candidate/buyer interactions.
Core features for developers, brokers & property managers
How teams use Chat ON Desk in real estate
Real scenarios, real impact.
New Project Launch
Send pre-launch invites and priority booking links to VIP lists; run follow-up sequences to convert interest into bookings.
Portal Leads Handling
Auto-capture leads from 99acres/MagicBricks/NoBroker and respond instantly with a tailored property brochure and visit link.
Rental Leasing Workflow
Screen tenants, schedule visits, send tenancy agreement links and collect security deposit receipts.
Schedule Management
Register walk-in visitors via WhatsApp, schedule time slots and send reminders to reduce crowding and no-shows.
Sales Closure
Send e-documents, payment schedules and post-handover support flows (warranty) through the same inbox.
Property message templates
ready to use template
Hi {name}, thanks for enquiring about {project}. I’m {agent}. Can I share the brochure and quickest available time for a site visit? Reply YES to receive details.
Thanks {name}. Here’s the brochure: [pdf link] and a 3-D tour: [tour link]. Prefer a site visit? Reply VISIT to pick a slot.
Pick a convenient slot for the site visit: [calendar link]. You’ll receive confirmation and a reminder 24h & 2h before.
Congrats {name}! Your slot is confirmed for {date}. To reserve the unit, please pay the booking amount: [secure payment link]. Reply DONE after payment.
Hi {name}, thanks for visiting {project}. Did you like the apartment? Reply 1 (Yes), 2 (Maybe), 3 (Not now). I can share similar options. local emergency services immediately.
Your tenancy agreement is ready: [secure link]. Please review and sign electronically. Reply HELP if you need assistance.
Get more site visits & close more deals
Featured Insight
Deep dive into the core features
FAQs
Everything You Need to Know About Using Chat ON Desk
Yes — we capture and consolidate leads from portals, website forms and social channels into one inbox.
Yes — use authenticated, PCI-compliant payment gateways and expiring links to protect transactions.
Yes — our shared team inbox supports multiple agents with assignment and role controls.
Use segmentation, frequency caps and highly personalized messages. Always capture opt-in and provide clear opt-out.
Yes — analytics and lead attribution help track the source (portal, website, ad) to sale conversion.
Revolutionize Customer Engagement With Chat ON Desk
Powerful Tools to Connect, Convert, and Support—Without the Chaos.
Improve Customer Satisfaction
Provide support on your customer’s favorite app, and improve your CSAT scores.
Personalize Marketing
Give your customers a better experience with personalized offers and messages that build a better rapport and repeat business.
Automate sales & support
Get an intelligent chatbot with pre-made ecommerce templates to automate sales & support.
One Customer One Thread
Get all messages in a single thread from all channels, so that you do not have to search at different platforms.
No Code Implementation
Install our Shopify App, so that you do not have to worry about integrating API's, and you can focus on other areas of your business.
Contextual Communication
Loop in an agent when required without losing the context of the conversation.