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Recruitment

Hire Faster with WhatsApp for Recruitment

Transform candidate sourcing and hiring communications with Chat ON Desk. Use WhatsApp to reach candidates where they respond fastest — automate outreach, interview scheduling, reminders, offer letters and onboarding, while keeping records and compliance in one shared inbox.

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Recruitment challenges we solve

  • Low response rates to job ads and slow candidate follow-up.
  • Time-consuming interview scheduling and no-shows.
  • Poor candidate experience during offer and onboarding.
  • Fragmented communication across email, SMS and chat.
  • Lack of audit trail for candidate consent and communications.

A unified WhatsApp-first hiring workflow

Chat ON Desk centralizes WhatsApp, SMS and email into a secure inbox for doctors, patient coordinators and admin staff. Automate reminders, send pre-procedure instructions, enable teleconsultation links, capture consent, and keep an auditable log of patient communications — all while protecting patient privacy and complying with local regulations.

Features built for hiring & talent teams

Send personalized outreach at scale with templates and merge fields (name, role, referrer). Track opens and replies.
Automated pre-screen questionnaires via WhatsApp to qualify candidates before human review (experience, notice period, expected CTC).
Candidate picks available slots through chat; sync with Google Calendar / Outlook to prevent double booking.
Reduce interview no-shows with automated 48h / 2h reminders and reschedule options.
Send offer letters, salary breakdowns and secure onboarding links via WhatsApp; capture digital acceptance.
Automated checklists for documents, joining date reminders and new-hire welcome sequences.
Recruiters, sourcers and hiring managers collaborate in a single view with assignment and SLA rules.
Two-way sync with major ATS/CRM via APIs/webhooks to keep candidate status up to date.
Record candidate opt-in, message templates used and delivery/read receipts for compliance and traceability.
Measure outreach response rate, interview attendance, time-to-hire and offer acceptance rates.

How teams use Chat ON Desk for hiring

Real scenarios, real impact.

Sourcing Outreach

Sourcing team runs a targeted campaign to past applicants and LinkedIn prospects — 30% reply rate via WhatsApp vs 8% email.

Screening Bot

A pre-screen bot asks core eligibility questions and flags fit candidates to recruiters — saves hours per week.

Interview Booking

Candidate selects an interview slot from available times in chat; confirmation and calendar invite are automatic.

Reminders & Rescheduling

Automated reminders cut interview no-shows by up to 50%; quick reschedule flows keep the pipeline moving.

New-hire Onboarding

New joiners receive an onboarding checklist, joining day instructions, and first-week schedule — improving first-day readiness.

Candidate message templates

Ready to use templates

Share a quick use-case — we’ll draft a WhatsApp flow for your Recuritment Process

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Featured Insight

Deep dive into the core features

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FAQs

Everything You Need to Know About Using Chat ON Desk

Yes — we sync candidate status, notes and interview times with major ATS platforms via APIs and webhooks.

Yes, when candidates have given consent or when you use opt-in channels. We recommend consent capture and clear opt-out options.

Use targeted, personalized templates, frequency limits and opt-out options. Monitor response metrics to refine outreach.

Yes — our shared inbox supports multiple users with assignment, roles and SLAs.

With integration, yes — replies and relevant data can be pushed back to the ATS automatically.

Revolutionize Customer Engagement With Chat ON Desk

Powerful Tools to Connect, Convert, and Support—Without the Chaos.

Start Automating Your WhatsApp Today

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