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Zapier
Easily automate WhatsApp notifications, alerts, and updates by integrating Chat ON Desk with Zapier. No coding needed — just powerful, seamless automation for your business.
Customer checks out on your store
Webhook triggers automation instantly
Message delivered to customer
"Hey Rahul, your order #1042 is confirmed! Expected delivery in 3-5 days. Track here 👉"
Send WhatsApp Messages Automatically
With the Chat ON Desk Zapier Integration, you can instantly send WhatsApp notifications, reminders, order updates, OTPs, alerts, and more directly from 8,000+ popular apps connected through Zapier.
Whether you’re running an e-commerce store, CRM, ERP, or any business tool, Zapier acts as the bridge that automates your workflows — saving you time and effort.
Seamless Zapier WhatsApp Integration
Easily integrate Chat ON Desk with Zapier to connect CRMs, eCommerce platforms, Google Sheets, payment gateways, and thousands of other apps. Automate repetitive workflows, reduce manual effort, improve productivity, and ensure seamless data flow across all your business tools without switching between multiple platforms.
Automate WhatsApp messages such as welcome notifications, order confirmations, shipping updates, abandoned cart reminders, and payment alerts. Engage customers instantly with personalized communication, improve response time, and boost conversions while maintaining consistent interaction throughout the customer journey without manual intervention.
Create powerful automations using Zapier without any coding knowledge. Its user-friendly interface allows you to set triggers and actions quickly, helping businesses automate complex workflows, save time, and scale operations efficiently without relying on developers or technical expertise.
Receive instant notifications for new leads, customer inquiries, orders, and payments. Keep your team updated in real time, enabling faster responses and better decision-making. Improve operational efficiency and customer satisfaction by ensuring that no important update or opportunity is ever missed.
Enjoy cost-effective automation solutions designed for Indian businesses. Pay in INR with GST-compliant invoicing, making billing simple and transparent. Reduce operational costs while maximizing ROI through smart automation, allowing businesses of all sizes to scale affordably and efficiently.Zapier WhatsApp no-code workflows

Create your free Chat ON Desk account and get WhatsApp API access.

Install our Zapier app and link your Chat ON Desk API credentials.

Select any app from Zapier’s library (e.g., Shopify, Google Sheets, WooCommerce, HubSpot, Stripe, etc.).

Define the WhatsApp message template to be sent automatically when the trigger event occurs.

Test your automation and start sending WhatsApp messages automatically.
Real scenarios, real impact.
Send order confirmations & shipping updates from Shopify/WooCommerce.
Notify sales teams about new leads from HubSpot or Zoho CRM.
Send WhatsApp updates when a new row is added.
Alert customers when payments are received via Stripe, Razorpay, or PayPal.
Send WhatsApp reminders for bookings, appointments, or webinars.
Powerful tools to grow your business.
No need to repeat the same tasks over and over — set it up once, and Zapier will keep running your workflows automatically in the background.
Send messages instantly using pre-approved WhatsApp templates from Meta — no waiting, no hassle, just faster customer communication at scale.
Simplify communication by managing WhatsApp and 15+ other channels seamlessly from a single, easy-to-use dashboard — bringing all your customer interactions together in one place.
Enjoy transparent local pricing along with GST-compliant invoices, making billing and accounting simple, hassle-free, and fully aligned with regulatory requirements.
Built to support businesses of every size — from small startups to large enterprises — with powerful automation that scales as you grow.
Deep dive into the core features


Everything You Need to Know About Using Chat ON Desk with Zapier
The Chat ON Desk Zapier Integration connects WhatsApp Business API with over 8,000 apps on Zapier, allowing you to send automated WhatsApp messages based on triggers from other apps — without coding.
You can connect WhatsApp to CRMs like HubSpot, Zoho, Salesforce; eCommerce platforms like Shopify, WooCommerce, Magento; tools like Google Sheets, Trello, Calendly; payment gateways like Razorpay, Stripe, PayPal, and thousands more.
You can send order confirmations, payment alerts, booking reminders, lead notifications, OTPs, shipping updates, and more using approved WhatsApp templates.
Yes, you can create automated workflows (Zaps) to trigger WhatsApp messages based on actions in other apps.
Yes, you can connect spreadsheets to automatically send messages when new data is added or updated.
Yes, you can capture leads from forms, ads, or CRM tools and instantly send WhatsApp messages.
Yes, you can automate order confirmations, shipping updates, and delivery alerts.
Limits depend on your WhatsApp API plan and Zapier subscription.
No. The integration is 100% no-code. You simply set up a Zap in Zapier, select a trigger, and choose the Chat ON Desk action to send your WhatsApp message.
Yes. Chat ON Desk offers full WhatsApp Business API services in India, with INR payment options and GST invoicing.
Most businesses set up their first WhatsApp automation in less than 15 minutes after signing up for Chat ON Desk.
Yes, form tools like Typeform, Gravity Forms, or website forms can trigger instant messages.
Yes, Zapier allows multi-step Zaps for complex automation sequences.
Yes, you can connect payment tools to send confirmations and receipts automatically.
Yes, data is securely processed through official APIs and encrypted systems.
Yes, you can track task history, success rates, and errors directly in Zapier.
Discover how we're making a difference
Since integrating Chat ON Desk with Zapier, we’ve automated our order updates and reduced manual work by 80%!
Our sales team now gets WhatsApp alerts for every lead — response time has improved dramatically.
Powerful Tools to Connect, Convert, and Support—Without the Chaos.
Provide support on your customer’s favorite app, and improve your CSAT scores.
Give your customers a better experience with personalized offers and messages that build a better rapport and repeat business.
Get an intelligent chatbot with pre-made ecommerce templates to automate sales & support.
Get all messages in a single thread from all channels, so that you do not have to search at different platforms.
Install our Shopify App, so that you do not have to worry about integrating API's, and you can focus on other areas of your business.
Loop in an agent when required without losing the context of the conversation.
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