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Whatsapp Templates vs Chat ON Desk Templates
WhatsApp Templates vs Chat ON Desk Templates When businesses adopt WhatsApp Business API, one of the first things they encounter is the template message system. Templates are pre-approved messages that companies use for notifications, alerts, OTPs, and promotional messages. However, platforms like Chat ON Desk have taken this concept further by offering advanced ready-to-use, customizable […]
Migrate whatsapp number from other provider
Migrate WhatsApp Number from Other Provider Switching your WhatsApp Business API provider doesn’t mean you have to lose your existing number or customer chats. With the official WhatsApp Number Migration process, businesses can smoothly transfer their registered number from one provider to another without downtime. Whether you want to move for better pricing, advanced features, […]
Change display name in whatsapp business API
How to Change Display Name in WhatsApp Business API Your display name in WhatsApp Business API is what customers see when they interact with your business. It helps build trust, maintain brand identity, and ensure professionalism. Sometimes, businesses may need to change their display name—for example, after rebranding, restructuring, or correcting naming errors. In this […]
How to verify your business for whatsapp
How to verify your business Go to Business Manager’s Security Centre. Click Start verification. Provide your business’s details, including the legal business name, address, phone number and website. Note: Make sure that the details you submit exactly match the details of your legal business entity. Also make sure that your business’s website loads and is HTTPS […]
Whatsapp messaging limits
Whatsapp Messaging Limits Messaging limits are the maximum number of business-initiated conversations (across all template categories) a business phone number can open in a 24-hour moving period.Without verifying a business on Facebook, you can send messages to up to 250 unique customers in a rolling 24-hour period. Tier 1 Allows you to send messages to […]
Create Carousel Template on Whatsapp
Create Carousel Template on WhatsApp WhatsApp has become the go-to platform for businesses to engage customers with interactive and visually appealing messages. One of its most powerful features is the Carousel Template, which allows businesses to showcase multiple products, offers, or services within a single message. Instead of sending multiple messages, you can now create […]
How to send a Whatsapp Broadcast Campaign
How to Send a WhatsApp Broadcast Campaign WhatsApp is no longer just a personal messaging app—it has become one of the most powerful platforms for businesses to connect with customers. One of its most effective features is the WhatsApp Broadcast Campaign, which allows you to send the same message to multiple users at once without […]
Disable 2 Step Verification – Phone Number M...
Disable 2 Step Verification – Phone Number Migration In order to start the migration of a phone number from another Solution Provider to Chat ON Desk, disabling the Two-Factor Authentication (2FA) is one of the requirements. Disabling two-factor authentication Below you’ll find the steps to disable the 2FA for your WhatsApp number in Meta. 3. […]
Text Truncation for Marketing Messages
Text Truncation for Marketing Messages In digital marketing, every character counts. Whether you’re sending SMS campaigns, WhatsApp messages, push notifications, or email previews, you have limited space to grab your customer’s attention. This is where text truncation plays a crucial role. Text truncation happens when your marketing message exceeds the allowed character limit, causing it […]
Per-User Marketing Template Message Limits
Per-User Marketing Template Message Limits in WhatsApp Business API WhatsApp Business API has become one of the most effective ways for brands to connect with customers, send promotions, and drive engagement. However, to maintain quality communication and prevent spamming, WhatsApp enforces certain rules and restrictions. One of these is the Per-User Marketing Template Message Limit. […]
Leadsquared – Whatsapp Integration
LeadSquared – WhatsApp Integration customers expect instant communication. Emails often go unread, phone calls may be missed, but WhatsApp is where your customers are most active. That’s why businesses using LeadSquared CRM can gain a massive edge by integrating WhatsApp.. With LeadSquared – WhatsApp Integration, you can automate customer conversations, improve engagement, and streamline lead […]
Supported Media Types in whatsapp
Supported Media Types in WhatsApp Business API When it comes to customer engagement, visual and multimedia content plays a vital role. WhatsApp, being the most widely used messaging platform, allows businesses to share more than just text messages. With the WhatsApp Business API, companies can send a wide range of media types—making customer conversations more […]