Effective as of July 5, 2022
Chat On Desk SERVICE is provided by Cozy Vision Technologies Pvt. Ltd. and is intended for use as is. This page informs visitors regarding our policies with the collection, use, and disclosure of Personal Information if anyone decides to use our Service.
By using our Service, you agree to the collection and use of information in relation to this policy. The Personal Information we collect is used to provide and improve the Service. We will not use or share your information except as described in this Privacy Policy.
The terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, unless otherwise defined.
You share your information to help us operate, provide, improve, understand, customize, support, and improve our services. By registering on Chat ON Desk or filling contact form on our website, you agree to receive SMS, Email, Whatsapp, and RCS from us.
We may require personal details such as First name, Last name, Email, Phone Number, and Social Media Profile info (e.g., Facebook, Google).
If you purchase our services, you may need to provide your Address, State, ZIP code, City, and Country, as required by law.
We collect device-specific information when you use our Services. This includes device model, OS, browser info, IP address, and device IDs.
The app may use third-party services that collect identifiable information:
If you experience errors using our Service, we may collect data such as your device IP address, device name, OS version, app configuration, time/date, and other diagnostics.
Cookies are small data files stored on your device. This Service uses cookies when accessed via a browser.
Third-party tools may also use cookies. You can choose to accept or refuse cookies, but some features may not work without them.
We may engage third-party companies to:
These parties may access your personal data but are bound not to disclose or use it for other purposes.
We strive to protect your personal data using commercially acceptable means. However, no method is 100% secure.
Our Service may contain links to external websites. We are not responsible for the content or privacy practices of those sites.
Our Services are not intended for children under 13. We do not knowingly collect personal info from children under 13. If we find such data, we delete it promptly.
We may update this Privacy Policy from time to time. You are advised to review this page periodically for any changes.
If you have questions or suggestions about our Privacy Policy, contact us at:
Email: [email protected]