X
No Code Chatbot
No-Code WhatsApp Chatbot for D2C Ecommerce Brands
Launch a powerful drag-and-drop chatbot that handles product queries, order updates, lead capture, and more—without writing a single line of code.
No Credit Card Required
Do you want to build Chatbot in minutes
You do not have any experience of code?
Why D2C Brands Use Our Chatbot?
More than just a chat tool — Chat ON Desk is your AI-driven sales and support engine, built for ecommerce.
✅ AI-Powered Conversations: Enhance user experience with ChatGPT-driven replies and intent understanding
✅ No Code, No Developer Needed: Build flows visually with drag-and-drop blocks
✅ Automate 24/7 Support: Handle FAQs, order tracking, returns, and product recommendations on autopilot
✅ Personalized Ecommerce Flows: Connect product catalog, send order-specific updates, upsell with smart rules
✅ Multichannel Ready: Deploy on WhatsApp, Instagram, Facebook Messenger, and Web
✅ Integrates with Your Stack: Shopify, WooCommerce, Bitrix24, Zoho, WordPress, and more
Visual Bot Builder Section
Drag, Drop & Deploy — Design your chatbot with an intuitive visual flow builder.
Smart Chat Configuration
Add welcome messages, keyword triggers, and dynamic replies
Catalog & CRM Field Connector
Connect catalog or CRM fields without code
Live Bot Preview
Preview your bot as you build it
Pre-Built Templates
Pre-Built Ecommerce Use Cases — Start fast with ready-to-use bot templates.
Deep Ecommerce Integrations
Seamlessly Connect with Leading Ecommerce Platforms
Now with AI Support:
- ChatGPT Integration: Supercharge your chatbot with natural language understanding, smart intent detection, and AI-generated replies.
- Custom AI Flows: Train your bot to handle FAQs, product queries, and contextual replies using embedded ChatGPT prompts.
- Fallback to AI: If a chatbot flow ends or misses intent, fall back to ChatGPT for a seamless user experience.
Connect Seamlessly With:
- Shopify: Fetch orders, send tracking updates, pull product info
- WooCommerce & WordPress: Trigger flows from site activity
- Bitrix24 & Zoho CRM: Capture and route leads into your CRM in real-time
- Google Sheets, Webhooks & APIs: For advanced workflows or custom platforms
Detailed D2C Use Cases
A journey worth sharing
Automated Product FAQs
Instantly answer common product-related questions to reduce support queries and help users make quick decisions.
Interactive Style & Quiz Bots
Guide shoppers through style finders and product quizzes that personalize recommendations and improve engagement.
Lead Capture Forms
Collect valuable customer details through engaging and conversational forms that boost conversions.
Order Tracking Automation
Keep customers informed with real-time updates on their orders to reduce support queries and build trust.
Payment & Shipping FAQs
Answer common questions about payment options, delivery timelines, and policies through smart chat flows.
Abandoned Cart Reminders
Automatically nudge shoppers with personalized messages and incentives to recover lost sales.
Return & Refund Bots
Automate return and refund requests through guided conversations to streamline post-purchase support and reduce manual effort.
Loyalty & Referral Triggers
Encourage repeat purchases and referrals with automated messages that activate loyalty rewards and referral programs.
Feedback & Review Collection
Collect valuable customer feedback and product reviews after purchase to improve trust and visibility.
Win-Back Campaigns
Re-engage inactive customers with automated messages offering exclusive discounts or personalized product suggestions.
Restock Notification Bots
Automatically alert customers when out-of-stock items are available again to recover missed sales opportunities.
Personalized Recommendations
Suggest products based on user behavior, past purchases, or preferences to boost cross-sells and upsells.
Success Metrics
A journey worth sharing
40% drop in repetitive support queries
3x more leads captured vs. traditional forms
25% boost in repeat purchases through upsell
“The chatbot literally runs our support after hours. We captured 2,000+ leads in 30 days.” — Ecom Brand Founder
Featured Insight
Deep dive into the core features
Need a custom use-case?
Have something different in mind? Let’s talk.
Privacy & Compliance Built In
Data Protection You Can Rely On
Official Meta
Business Partner
End-to-end
encryption
TRAI & DND
compliant for India
GDPR-ready
architecture
FAQs
The Complete Guide to Building ChatBot with Chat ON Desk
Yes, our platform follows all applicable TRAI and Meta guidelines. WhatsApp messaging templates are fully compliant with Indian regulations.
Yes, you can integrate Razorpay, Cashfree, or UPI-based payment links directly into chatbot flows for COD confirmation, order payments, and more.
Absolutely. We support Shopify India, WooCommerce, and other popular ecommerce platforms used by Indian D2C businesses.
Yes, you can create chatbot flows in Hindi, Tamil, Marathi, Bengali, or any regional language using Unicode support.
Absolutely. Your chatbot can respond on WhatsApp, Instagram DMs, Messenger, or your website—all from a single flow.
Yes, we offer optional India-based data hosting for brands that require local compliance.
Not at all—our visual chatbot builder is designed for business users. Drag, drop, launch.
Yes—you can sync your product catalog, orders, and leads with Shopify, WooCommerce, Bitrix24, Zoho, and more.
The chat can auto-transfer to a live agent or prompt for escalation—no dead ends.