Google Business Messages

Google Business Messaging allows customers to discover and connect with you directly from Google Search, Google Map and other brand assets to enhance customer experience.

 

FAQ's

 How can I start conversation with my users directly via Google Business Message?

To get your customers as Google Contacts, they’ll have to message you first. This is a limitation used by Google and other messaging app business accounts to reduce spam.

 What is Google Business Messaging window?Being able to respond to Google users makes conversations with customers a lot easier than email. To prevent companies from spamming users after this initial conversation Google has implemented a 30 days Messaging Window.

 Does Google Business Messaging Provides Read Receipts?Google business messaging provides sent, delivered, and read status

 Can i Broadcast message to all my users?Like 1:1 messaging, you can broadcast for upto 30 days from last message received from user.

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