In today’s fast-paced business world, it is crucial for companies to stay connected with their customers at all times. One of the most popular communication platforms used by businesses is
WhatsApp, with over 2 billion users worldwide. Integrating WhatsApp with CRM systems can greatly improve customer engagement and streamline communication processes. Chat ON Desk is a powerful tool that allows businesses to integrate WhatsApp with their CRM system, making it easier to manage customer interactions and track communication history. In this blog post, we will explore the benefits of integrating WhatsApp with CRM using Chat ON Desk and how it can help businesses improve their customer service and sales processes.